IT & Business Services Support Officer
Position Title: IT & Business Services Support Officer
Location: Halls Creek - Yura Yungi Aboriginal Medical Service
Business Unit: Assets
Employment Type: 1x Full-Time
- Join a dedicated team supporting Aboriginal health care.
- Contribute to enhancing digital systems and service delivery.
- Opportunity for professional growth in a culturally safe environment.
- Competitive salary and generous benefits package.
About Yura Yungi Medical Services
Yura Yungi Medical Services (YYMS) is an Aboriginal Community Controlled Health Organisation committed to delivering holistic and culturally safe healthcare to the people of Halls Creek and surrounding communities. With over 40 years of experience, we prioritise caring for individuals across all life stages, reinforcing the significance of culture, language, Country, and community connections.
Our mission is to provide high-quality health and wellbeing services that meet the diverse needs of our people, fostering healing and strengthening community ties. We envision strong, healthy communities grounded in culture and supported through comprehensive care.
Position Overview
The IT & Business Services Support Officer plays a vital role in ensuring the integrity and security of YYMS's digital systems while coordinating essential business services. This position is responsible for managing the organisation's IT infrastructure, delivering technical support, and ensuring compliance with cybersecurity standards. The role also encompasses asset management through meticulous record-keeping and effective liaison with contractors, ultimately contributing to the efficient delivery of culturally responsive healthcare.
Key Responsibilities
- Maintain and support organisational hardware, software, and network systems for reliable daily operations.
- Provide timely technical support to staff across all sites and ensure compliance for patient management systems.
- Implement cybersecurity protocols to protect data privacy and regulatory compliance.
- Oversee asset management processes, including maintaining accurate registers and coordinating repairs.
- Participate in quality management systems and contribute to continuous improvement initiatives.
- Deliver IT training programs, focusing on culturally appropriate digital literacy.
Candidate Profile
The ideal candidate will possess a strong background in IT support and business administration, with a commitment to cultural safety and responsiveness. We are looking for individuals who can work independently yet collaboratively within a team environment, demonstrating initiative and effective problem-solving skills. Excellent communication and organisational skills are essential for success in this role.
- Certificate IV in Information Technology, Business Administration, or a related discipline.
- Minimum of 2 years' experience in IT support or business administration.
- Strong attention to detail and accuracy in record-keeping.
- Proficiency in Microsoft Office Suite and familiarity with health IT systems.
- Current WA C Class Driver’s Licence and National Police Clearance.
- Willingness to travel to remote communities as required.
Salary & Benefits
The position offers a salary of $85,000 - $95,000 depending on qualifications plus superannuation, along with generous leave benefits and annual airfare. Employees can also access salary packaging options up to $30,000 per annum.
If you are passionate about making a difference in Aboriginal health services and meet the qualifications outlined, we encourage you to apply for this rewarding position.
More Information
For more information, please contact the HR Manager on (08) 9168 6266.
How to Apply
Please download and review the Job Description Form (JDF). At the end of the JDF you will find the selection criteria for the position. Applicants are required to address the selection criteria and include it together with a current resume when submitting an application online through the Yura Yungi website.
If you have any issues obtaining the selection criteria please email recruitment@yyms.org.au for assistance.
Closing Date: 21st of August 2026
We highly encourage Aboriginal & Torres Strait Islander People to apply
Yura Yungi is committed to a smoke-free environment
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